--- title: "Follow-Up Automation for HubSpot Starter Clients: An Agency Playbook" description: "Follow-Up Automation for HubSpot Starter clients: an agency playbook for delivering smarter lead follow-up, sequences, and automation without HubSpot Pro." image: https://www.4crms.com/hubfs/HubSpot%20Follow-Up%20Automation%20Playbook.png --- [![logo](https://www.4crms.com/hs-fs/hubfs/logo.png?width=378&height=64&name=logo.png)](https://www.4crms.com/) - [Our Apps](https://www.4crms.com/apps-catalog) - [CloneNer Clone & Automate Best in Class Automation App](https://www.4crms.com/clonener) - [LineNer Manage Products & Bundles](https://www.4crms.com/linener) - [Copy Line Items Between Deals](https://www.4crms.com/copy-line-items-between-deals) - [Notifyer Track & Get Notified](https://www.4crms.com/notifyer) - [Data Bridge Extend & Access Instantly](https://www.4crms.com/data-bridge) - [FlowNer Enroll Contacts in Sequences (Get Sequences for Starter Hub)](https://www.4crms.com/flowner) - [See all...](https://www.4crms.com/apps-catalog) - [Pricing](https://www.4crms.com/pricing) - [Success Stories](https://www.4crms.com/success-stories) - [RevOps Works & FlowNer New!](https://www.4crms.com/success-story-revops-works-flowner) - [LUNOS Slovenija & Copy Line Items New!](https://www.4crms.com/streamline-hubspot-quoting-with-copy-line-items) - [Zestey Consulting & Data Bridge](https://www.4crms.com/how-zestey-consulting-optimized-hubspot-with-data-bridge) - [Zestey Consulting & LineNer](https://www.4crms.com/how-zestey-consulting-setup-the-ability-to-add-discounts-and-billing-terms) - [Velocity Growth & CloneNer](https://www.4crms.com/success-story-velocity-growth-clonener) - [Veeva Systems & LineNer](https://www.4crms.com/linener-veeva-systems) - [Grupo Servica & CloneNer Interview with Customer Q&A](https://www.4crms.com/blog/success-stories-how-grupo-servica-use-clonener-in-hubspot) - [Archy & FlowNer Interview with Customer Q&A](https://www.4crms.com/success-story-how-archy-automates-sales-sequences-with-flowner) - [For Partners](https://www.4crms.com/for-partners) - [Partner With Us](https://www.4crms.com/for-partners) - [Our Partners](https://www.4crms.com/hubspot-partner-experts) - Resources - [Knowledge Base](https://www.4crms.com/help) - [Our Security Measures](https://www.4crms.com/security-policy) - [Our Happy Customers](https://www.4crms.com/testimonials) - [Blog](https://www.4crms.com/blog) - [Help](https://www.4crms.com/help) [Contact us ![arrow](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/theme-icons/arrow-right-pixel.svg)](https://www.4crms.com/contact-us) 1. [Home](https://www.4crms.com/) 2. [Blog - HubsGrowth](https://www.4crms.com/blog) 3. [Follow-Up Automation for HubSpot Starter Clients: An Agency Playbook](https://www.4crms.com/blog/follow-up-automation-for-hubspot-starter-clients-an-agency-playbook) Share ![background](https://www.4crms.com/hs-fs/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/bg-overlay-3.jpg?width=1151&height=397&name=bg-overlay-3.jpg) \# FlowNer # Follow-Up Automation for HubSpot Starter Clients: An Agency Playbook **Last updated:** 06 October 2026 Follow-Up Automation for HubSpot Starter clients: an agency playbook for delivering smarter lead follow-up, sequences, and automation without HubSpot Pro. ![Follow-Up Automation for HubSpot Starter Clients: An Agency Playbook](https://www.4crms.com/hs-fs/hubfs/HubSpot%20Follow-Up%20Automation%20Playbook.png?width=428&height=335&name=HubSpot%20Follow-Up%20Automation%20Playbook.png) Tired of telling small clients that the follow-up they want needs a bigger HubSpot plan? You audit their portal, find leads going cold after one email, and the fix you'd normally reach for, sequences, isn't on their subscription. This playbook is for agencies and HubSpot consultants whose clients run HubSpot Starter. It covers what Starter can automate on its own, where it stops, how to package follow-up automation as a paid service, and how to run it without hurting a client's inbox or reputation. > **Quick answer:** HubSpot Starter doesn't include sequences. Native sequences need Sales Hub or Service Hub Professional or Enterprise, plus a paid seat for each sender. Agencies can still offer Starter clients automated follow-up in two ways: Starter's simple workflows, which send marketing emails, or a Marketplace app such as FlowNer Sequences (beta), which sends multi-step one-to-one emails from the client's own connected mailbox. **Key takeaways** - Starter's built-in automation sends *marketing* emails. Sales follow-up that reads like a person wrote it needs sequences or an app that does the same job. - The billable work is strategy, copy, list hygiene and reporting. The software is the smallest part of the bill. - Always send from the client's mailbox, never the agency's. - Pilot on a small segment before you turn anything on for the full list. - Know when to recommend an upgrade. It builds more trust than forcing a workaround. ## Why HubSpot Starter clients are worth building a service for Many small B2B clients sit on Starter for a long time. They have a CRM, a pipeline and a handful of reps, but not the budget or the need for everything in Professional. Their follow-up problem is usually the same: a rep sends one good email, sets a task, and the second and third emails depend on memory. Across 30 or 40 open prospects, that breaks within a week. That's a clear, recurring problem with a visible result (replies), which is the kind of thing clients will pay a retainer for. It also keeps you in the portal every month, which tends to lead to the next project. ## What HubSpot Starter can and can't automate Before you scope anything, be precise with the client about what their plan does. Old blog posts often list sequences as a Starter feature. Go by HubSpot's knowledge base, not by a post from before the last pricing change. | | HubSpot Starter (native) | Sales Hub Professional (native) | FlowNer Sequences (beta) on Starter | | --- | --- | --- | --- | | Multi-step sales follow-up | No | Yes, with sequences | Yes, Email and Wait steps | | Sends from the rep's own mailbox | One-to-one emails only, manually | Yes | Yes, from the connected mailbox | | Automated emails | Simple workflows sending marketing emails | Full workflows | Not workflow-triggered on Starter | | How contacts get enrolled | — | Manually, in bulk, or by workflow | Manually or from a list (segment) | | Paid seat per sender | — | Yes, a Sales or Service seat | No Sales Hub seat needed | **Starter's simple workflows.** In Marketing Hub Starter you can attach a simple workflow to a marketing email or form. HubSpot limits these to up to 10 actions each, one simple workflow per enrollment trigger, and a short list of actions: delays, internal notifications or another marketing email, tasks, and static segment changes ([HubSpot Knowledge Base: Use automation with emails](https://knowledge.hubspot.com/email/use-automation-with-marketing-emails)). That's useful for a welcome or form follow-up. But these are marketing emails, sent through HubSpot's marketing sending, and prospects can usually tell. **Native sequences.** HubSpot requires an assigned Sales or Service seat and Sequences permissions for every user who creates and runs sequences ([HubSpot Knowledge Base: Create and edit sequences](https://knowledge.hubspot.com/sequences/create-and-edit-sequences)). For a small client, the cost isn't the feature. It's buying a paid seat for every rep who sends. ## Where FlowNer Sequences fits (and where it doesn't) FlowNer Sequences is a sequence engine from 4CRMs that runs inside a client's HubSpot Starter portal. It's a separate engine from HubSpot's native sequences, so it doesn't need a Sales Hub Professional seat to run. It's in **beta**. Tell your clients that up front. We ship fixes weekly and want to hear what breaks. What you can build for a client: - **Email and Wait steps**, stacked in any order. - **A send window**, with an option to send on business days only. - **Personalization tokens** for first name, company and job title. - **A new thread per step**, if you want a follow-up to land as a fresh email instead of a reply. - **Draft, active and paused states**, so a client can review a sequence before it touches a contact. - **Shared sequences**, so the client's team works from one approved version. Two details that matter in client work. Wait timing counts from when the previous email actually sent, not from enrollment, so a delayed send doesn't compress the rest of the schedule. And emails go out from the **client's own connected mailbox**, with the connection status visible and a one-click disconnect. What it doesn't do: it doesn't start sequences from a workflow on Starter, and its steps are Email and Wait only, with no call or task steps. If a client needs either, see the upgrade section below. For the full product walk-through, read \[PLACEHOLDER: "Sequences Without the Upgrade: How FlowNer Brings Automated Follow-Ups to HubSpot Starter" — URL to be confirmed by approver\]. ## How to package follow-up automation as a client service Clients don't buy "sequences". They buy "fewer leads going cold" and "my reps stop chasing manually". Package the work around that. ### Launch (one-off project) - Audit the client's pipeline and current follow-up habits. - Agree on two or three sequences tied to real moments in their sales process. - Write and approve the copy with the client's sales lead. - Connect the mailbox, clean the first list, run a pilot, then go live. ### Run (monthly retainer) - Enroll new segments on an agreed schedule, for example every Monday. - Watch bounces and unsubscribes, and clean the list. - Refresh copy that stops getting replies. - Send a short monthly report. ### Improve (quarterly) - Retire sequences that don't earn replies, add one for a new use case. - Review whether the client has outgrown Starter. Sometimes the honest recommendation is an upgrade, and you're the one who should make it. **Pricing tip:** price on the work and the outcome, not the software. Decide up front whether the app subscription is billed to the client directly or bundled into your retainer. Most agencies find direct billing simpler, because the client owns the tool if the relationship ends. ## Client onboarding checklist Run these steps in order. Most failed launches skip one of the first four. 1. **Confirm the plan and the sender.** Check the client's HubSpot subscription, and agree which rep's mailbox the emails will come from. Replies should land with the person who will answer them. 2. **Connect the client's mailbox, not yours.** Sending from an agency address confuses prospects and splits the conversation history. With a partner seat you can work inside the client's portal, but the sending identity should stay theirs. 3. **Clean the first list.** Remove bounced, unsubscribed and obviously stale contacts. Check that first name, company and job title are filled in for anyone you'll personalize to. 4. **Confirm consent and the unsubscribe path.** Make sure the client has a lawful basis to email each segment in their market, and that every email offers a simple way out. 5. **Write and approve the copy.** Keep sequences as drafts until the client's sales lead signs off. 6. **Set the send window.** Use business days only for B2B. Nobody replies to a Saturday follow-up. 7. **Pilot with a small segment.** Enroll 10 to 20 contacts first. Check that tokens render correctly and that wait times behave as expected. 8. **Go live and review weekly for the first month.** Check replies, bounces and unsubscribes every week before you settle into a monthly rhythm. ## Five follow-up sequences to offer Starter clients Each one below uses only Email and Wait steps. Adjust timing to the client's sales cycle. ### 1. Inbound inquiry follow-up **Who:** contacts who filled out a contact form and didn't book a call. **Shape:** Email (thanks plus one question) → Wait 2 days → Email (short case or resource) → Wait 4 days → Email (last check-in). ### 2. Post-demo follow-up **Who:** prospects who had a demo or first meeting. **Shape:** Email (recap and next step) → Wait 3 days → Email (answer the objection you heard) → Wait 5 days → Email (open door). ### 3. Quote or proposal follow-up **Who:** deals where a quote went out and went quiet. **Shape:** Email (anything unclear in the quote?) → Wait 3 days → Email (offer a 15-minute walk-through) → Wait 7 days → Email (should I close this out?). ### 4. Event or webinar leads **Who:** people the client met at an event, enrolled from a list. **Shape:** Email (reference the event) → Wait 3 days → Email (one relevant resource) → Wait 5 days → Email (meeting ask). ### 5. Closed-lost check-in **Who:** deals lost two to three months ago on timing or budget. **Shape:** Email (light check-in, what's changed) → Wait 10 days → Email (one useful update) → stop.   ## Best practices, tips and tricks - **One sequence per goal.** Don't build one long "nurture everything" sequence. Short, specific sequences are easier to report on and easier to fix. - **Three or four emails is usually enough.** Past that, reply rates drop and unsubscribes rise. - **Write like the rep, not like the brand.** Plain text, short paragraphs, one question per email. - **Decide thread versus new email on purpose.** Replying in the same thread keeps context. A new thread can work for a later "different angle" email. - **Check token fallbacks.** If job title is blank for half the list, don't put it in the subject line. - **Name sequences per client and per goal**, for example "ACME – Post-demo – v2". You'll thank yourself across ten portals. - **Keep a library of approved templates.** Clone a proven sequence into a new client portal instead of starting from scratch, then rewrite the copy for that client's voice. - **Don't double-email.** Check that a contact in a follow-up sequence isn't also getting the client's marketing newsletter that week. - **Test what happens when someone replies** before you go live, and tell the client's rep what to expect. ## How to report results to clients Keep the monthly report to numbers the client can act on: - **Emails sent** and **replies**, per sequence. Reply rate is the headline metric. - **Bounces**, as a list-quality signal. A rising bounce rate means the source of the list needs attention. - **Unsubscribes**, as a copy and targeting signal. - **Meetings or deals** that followed, pulled from the client's HubSpot records. FlowNer Sequences shows sent, replies, bounces and unsubscribes on its dashboard, with a recent-activity feed for bounces and unsubscribes. It doesn't report opens, so don't promise open rates in a client report. ## Common mistakes agencies make - Sending from the agency's domain. - Enrolling the whole database on day one instead of piloting. - Writing five or six steps because the tool allows it. - Skipping list cleanup, then blaming the tool for bounces. - Reporting activity (emails sent) instead of outcomes (replies, meetings). - Calling a beta tool "set and forget". Check it weekly. ## When to recommend an upgrade instead Workarounds are good business only when they're the right fit. Recommend Sales Hub Professional if the client: - **wants sequences to start automatically from a workflow**, - **relies on call or task steps** inside their sequences, or - **needs Professional for other reasons anyway**, such as forecasting or deeper reporting. If a client is already on Professional, they don't need FlowNer Sequences. FlowNer's workflow action enrolls contacts into native HubSpot sequences instead, see the [FlowNer setup guide](https://www.4crms.com/blog/flowner-setup-guide-automatically-enroll-contacts-in-hubspot-sequences). For agencies running that setup across several Pro portals, read \[PLACEHOLDER: "How Agencies Automate Sequence Enrollment Across Client Portals" — URL to be confirmed by approver\]. ## FAQ ### Does HubSpot Starter include sequences? No. HubSpot sequences need Sales Hub or Service Hub Professional or Enterprise, and every user who sends needs an assigned Sales or Service seat. For more detail, see \[PLACEHOLDER: "Can You Use HubSpot Sequences on Starter?" — link once published\]. ### Does HubSpot Starter include any workflow automation? Yes, in a limited form. Marketing Hub Starter includes simple workflows attached to forms and marketing emails, with up to 10 actions each. They send marketing emails, not one-to-one sales emails from a rep's mailbox. ### Can a HubSpot partner use sequences in a client's Starter account? A partner seat lets eligible HubSpot Solutions Partner employees work in a client's account for free ([HubSpot Knowledge Base: Manage seats](https://knowledge.hubspot.com/account-management/manage-seats)). It doesn't add features the client's subscription doesn't include, so it doesn't unlock sequences on Starter. ### Can you trigger a HubSpot sequence from a workflow? On native HubSpot, workflow-based sequence enrollment depends on the client's subscription and isn't available on Starter. FlowNer Sequences on Starter enrolls contacts manually or from a list, not from a workflow. ### Is FlowNer Sequences the same as HubSpot sequences? No. It's a separate engine that runs inside HubSpot and sends from the client's connected mailbox. It covers Email and Wait steps, so it suits email follow-up rather than call- or task-based cadences. Posted in: - \# FlowNer *Was* this *helpful?* ![](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/time-icon.svg) 12 minutes read In this article ![Daria Vey](https://www.4crms.com/hubfs/%D0%97%D0%BD%D1%96%D0%BC%D0%BE%D0%BA%20%D0%B5%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%202026-03-24%20000040.png) Daria Vey I help HubSpot teams work smarter by supporting tools like CloneNer, LineNer, DataBridge, Notifyer, Copy Line Items and FlowNew. My focus is on helping users streamline workflows, automate processes, reduce manual work, and get the most value out of these solutions. At 4CRMs, we’re constantly building new products to make HubSpot more powerful and user-friendly. I’m here to guide you through setup, share best practices, and help solve even the trickiest edge cases. Always happy to connect and support you along the way. ![](https://www.4crms.com/hs-fs/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/bg-gr.jpg?width=320&height=179&name=bg-gr.jpg) Left with any questions? [Contact us![](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/theme-icons/arrow-right-pixel.svg)](https://www.4crms.com/contact-us) ![image](https://www.4crms.com/hs-fs/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/contact-widget-img.png?width=58&height=158&name=contact-widget-img.png) ## *Explore* our trending *publications* ### [![CRM Trends 2027–2028: 9 Shifts for HubSpot and RevOps Teams](https://www.4crms.com/hubfs/CRM%20Ecosystem%20Dashboard%20Illustration.png) \# Tips and Tricks CRM Trends 2027–2028: 9 Shifts for HubSpot and RevOps Teams ![calendar](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/icon-calendar.svg) October 06, 2026 ![clock](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/icon-clock.svg) 29 min read](https://www.4crms.com/blog/crm-trends-2027-2028) ### [![HubSpot Sequence Automation: Enroll, Throttle, Unenroll](https://www.4crms.com/hubfs/ChatGPT%20Image%20Sep%2023%2c%202026%2c%2004_39_25%20PM.png) \# FlowNer HubSpot Sequence Automation: Enroll, Throttle, Unenroll ![calendar](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/icon-calendar.svg) September 23, 2026 ![clock](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/icon-clock.svg) 5 min read](https://www.4crms.com/blog/hubspot-sequence-automation-enroll-throttle-unenroll) ### [![Shared Inbox, Shared Noise: Fixing HubSpot's Missing Spam Layer](https://inboxspamfilter.com/screenshots/before-after-screenshots-before.png) \# Tips and Tricks Shared Inbox, Shared Noise: Fixing HubSpot's Missing Spam Layer ![calendar](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/icon-calendar.svg) September 16, 2026 ![clock](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/icon-clock.svg) 10 min read](https://www.4crms.com/blog/shared-inbox-shared-noise-fixing-hubspots-missing-spam-layer) ### [![Sequences Without the Upgrade: How FlowNer Brings Automated Follow-Ups to HubSpot Starter](https://www.4crms.com/hubfs/flowner_blog_header.png) \# FlowNer Sequences Without the Upgrade: How FlowNer Brings Automated Follow-Ups to HubSpot Starter ![calendar](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/icon-calendar.svg) September 14, 2026 ![clock](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/icon-clock.svg) 4 min read](https://www.4crms.com/blog/sequences-without-the-upgrade-how-flowner-brings-automated-follow-ups-to-hubspot-starter) ### [![How Agencies Automate Sequence Enrollment Across Client Portals](https://www.4crms.com/hubfs/pexels-burst-374074.jpg) \# FlowNer How Agencies Automate Sequence Enrollment Across Client Portals ![calendar](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/icon-calendar.svg) August 27, 2026 ![clock](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/icon-clock.svg) 6 min read](https://www.4crms.com/blog/how-agencies-automate-sequence-enrollment-across-client-portals) ![](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/bg-glow.svg) Built to keep your organization secure ![Security SOC](https://www.4crms.com/hs-fs/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/security-soc.png?width=90&height=90&name=security-soc.png)![Security GDPR](https://www.4crms.com/hs-fs/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/security-gdpr.png?width=90&height=90&name=security-gdpr.png)![Security PCI-DSS](https://www.4crms.com/hs-fs/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/security-pci-dss.png?width=90&height=90&name=security-pci-dss.png)![Security CCPA](https://www.4crms.com/hs-fs/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/security-ccpa.png?width=90&height=90&name=security-ccpa.png)![Security HTTPS](https://www.4crms.com/hs-fs/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/security-https.png?width=90&height=90&name=security-https.png) ## Subscribe to our blog Get the inside scoop on industry news, product updates, and emerging trends, empowering you to make more informed decisions and stay ahead of the curve. [Contact us![](https://www.4crms.com/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/theme-icons/arrow-right-pixel.svg)](https://www.4crms.com/contact-us) ![image](https://www.4crms.com/hs-fs/hubfs/raw_assets/public/4CRMs%20-%20Redesign/images/support-info-img.jpg?width=600&height=400&name=support-info-img.jpg) - Apps - [CloneNer](https://www.4crms.com/clonener) - [LineNer](https://www.4crms.com/linener) - [FlowNer](https://www.4crms.com/flowner) - [Copy Line Items](https://www.4crms.com/copy-line-items-between-deals) - [Notifyer](https://www.4crms.com/notifyer) - [Data Bridge](https://www.4crms.com/data-bridge) - [Contact Optimizer](https://www.4crms.com/contacts-optimizer) - [Marketplace Apps reporter](https://www.4crms.com/hubspot-apps-reporter-old) - Information - [Security Policy](https://www.4crms.com/security-policy) - [Privacy Policy](https://www.4crms.com/privacy-policy) - [Cookie Policy](https://www.4crms.com/cookie-policy) - [Refund Policy](https://www.4crms.com/refund-policy) - [Terms of Service](https://www.4crms.com/terms-of-service) - [SLA](https://www.4crms.com/service-level-agreement) - [Status](https://4crms.hyperping.app/) - Resources - [Blog](https://www.4crms.com/blog) - [Video Guides](https://www.4crms.com/help) - [CloneNer Release Notes](https://www.4crms.com/clonener-app-release-notes) - [LineNer Release Notes](https://www.4crms.com/linener-app-release-notes) - Company - [Contact us](https://www.4crms.com/contact-us) - [About us](https://www.4crms.com/about-us) - [Testimonials](https://www.4crms.com/testimonials) - [Partnership](https://www.4crms.com/for-partners) Follow us on - [![linkedin](https://www.4crms.com/hubfs/linkedin.svg)](https://www.linkedin.com/company/4crms/) - [![youtube](https://www.4crms.com/hubfs/youtube.svg)](https://www.youtube.com/@4CRMs) Copyright 2026 © 4CRMs. ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Daria Vey", "url" : "https://www.4crms.com/blog/author/daria-vey" }, "dateModified" : "2026-10-06T21:23:38.638Z", "datePublished" : "2026-10-06T21:23:38.000Z", "headline" : "Follow-Up Automation for HubSpot Starter Clients: An Agency Playbook", "image" : [ "https://www.4crms.com/hubfs/HubSpot%20Follow-Up%20Automation%20Playbook.png" ], "mainEntityOfPage" : { "@id" : "https://www.4crms.com/blog/follow-up-automation-for-hubspot-starter-clients-an-agency-playbook", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.4crms.com/hubfs/forCRMS.svg" } } } ```